What this policy covers
This policy explains how Massouri Investments handles personal data when you use our investor platform, mobile app, or contact us about our services. We provide invitation-only access to investors and use personal data only for the purposes described here.
Information we use
Depending on how you use the platform, we may handle:
- your name, email address, invitation and account-activation details;
- authentication, session, language and account-security information;
- published portfolio information, contract terms, statements and other authorized documents;
- notifications, withdrawal requests and related review or payment records; and
- technical information needed to operate, secure and troubleshoot the service, such as request timestamps and security logs.
How we use information
We use this information to provide your account, show authorized financial and document information, process requests, send service communications, protect the platform, maintain audit records, and meet applicable legal or regulatory obligations. We do not use the investor app to collect KYC documents or expose internal identity-verification records.
Depending on the context, we process information because it is needed to provide your account or perform an agreement, to meet a legal obligation, for our legitimate interests in operating and securing the platform, or because you have given consent where consent is required.
Sharing and security
We do not sell or rent personal data. We may share the minimum information necessary with service providers that help us host, secure, store, or communicate through the platform, and where disclosure is required by law or needed to protect our rights or users. Access is restricted by role and account scope. Protected documents and sensitive records are stored and delivered using access controls and other appropriate safeguards.
Retention and your rights
We retain information for as long as needed to provide the service and to meet legal, financial, security and audit requirements. Depending on applicable law, you may have rights to access, correct, delete, restrict or object to our use of your personal data, and to request a copy of it. Some records may need to be retained even after an account closes.
Contact us
For privacy questions or requests, email [email protected]. We may need to verify your identity before completing a request.
Changes
We may update this policy when the platform or our data practices change. The latest version will always be published on this page with its updated date.